A Speko demo built for Clare AI. Every prospect, company and link on this page is made up.
MayaWhatsApp Business sales and support · English and Hindi

Clare's Wati SOP, running on Speko

Maya follows Clare AI's voice agent instructions for Wati: she qualifies prospects, recommends Growth or Pro, quotes in rupees, escalates Business setups to a specialist, and walks trial users through setup. Talk to her in the browser in English or Hindi. After you hang up, you see exactly what would be synced to HubSpot.

Maya calls a prospect

Outbound

You are the prospect who picks up. Maya already has the HubSpot record below and opens with it: trial check-in, plan recommendation, pricing, payment or specialist link.

HubSpot record (pre-call context)

Priya · Indigo Threads · ethnic wear on Shopify · explored broadcasts and Shopify

A prospect calls Wati

Inbound

You call Wati's line. Maya works out whether you are evaluating or stuck on your trial, then qualifies, recommends a plan or walks you through setup.

HubSpot record (pre-call context)

No HubSpot record for this number

Things to try

  • Speak Hindi, from the first sentence or halfway through. Maya follows you, and switches back if you return to English.
  • Ask "how much does it cost?" straight away. Maya should qualify you before quoting, then lead with annual.
  • Insist on monthly billing.
  • Say you have fifteen agents, or need three WhatsApp numbers with round-robin assignment. Then ask for a payment link anyway.
  • Ask for a human. Maya should keep helping and not send a booking link.
  • Ask how WhatsApp message charges work, or how to connect a WhatsApp Business number you already use.
  • On the outbound call, say it is a bad time, or that you never signed up.
  • Interrupt Maya mid-sentence, or correct a number you just gave.

How the SOP maps onto Speko

fetch_prospect_context
Pre-call webhook: Speko asks Clare's server before the call connects and the HubSpot fields land in the prompt. Here, the record you pick below.
generate_payment_link, send_calendly_link
Tools with the same names. Here they only queue a mock; in production they call Clare's endpoints.
Attributes + HubSpot create/update
Post-call extraction, delivered on the post-call webhook with the transcript, summary and recording. Shown under the call.
English and Hindi
Per-turn language detection switches the whole stack; one voice in both languages.